Welcome to Anthi Style – Bloom Boutique.

We respect your privacy and are committed to handling personal information transparently and responsibly.

This Privacy Policy explains how personal data is collected, used, stored and protected when you visit www.anthistyle.gr, contact us or place an order.

1. Who We Are

Anthi & Style – Bloom Boutique

209 Acharnon Street, 10446 Athens, Greece

Email: anthistyle@gmail.com

Phone: +30 210 861 0055

Website: www.anthistyle.gr

For questions about personal data or privacy rights, please contact us using the details above.

2. Personal Information We Collect

Depending on how you use our online store, we may collect:

Name and surname
Email address
Telephone number
Billing and delivery address
Order details and purchase history
Delivery instructions
Information provided through contact forms or customer messages
Transaction confirmations and payment-related information
Technical information necessary for website operation and security

When flowers or gifts are delivered to another person, we may also process the recipient's name, address, telephone number and delivery instructions provided by the customer.

3. How We Use Your Information

We process personal data for the following purposes:

Order processing: To receive, prepare, confirm and fulfil customer orders.

Delivery: To arrange delivery of flowers, gifts and other purchased products.

Customer support: To respond to enquiries, resolve problems and manage returns or complaints.

Payment administration: To arrange payments, verify transactions and handle refunds.

Legal compliance: To maintain records required by applicable tax, accounting and consumer protection legislation.

Website security: To maintain the security, reliability and proper operation of our online store.

Marketing: Where applicable, to send promotional communications when a valid legal basis exists.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), personal data may be processed on the following legal grounds:

Performance of a contract: Processing orders and providing purchased products or services.
Legal obligations: Complying with tax, accounting and other applicable laws.
Legitimate interests: Protecting the website, preventing misuse and managing customer enquiries, where those interests are not overridden by individual rights.
Consent: For activities that require consent, such as certain marketing communications or optional cookies.

Where processing is based on consent, you may withdraw that consent at any time.

5. Sharing Personal Information

To operate our online store, relevant personal information may be shared with service providers involved in:

Website hosting and e-commerce functionality
Payment processing
Delivery and courier services
Technical maintenance and security
Accounting and legally required administration

Only information necessary for the relevant service should be shared.

Personal data may also be disclosed where required by applicable law.

Some service providers may process data outside the European Economic Area. Where this occurs, the relevant transfer arrangements and safeguards must comply with applicable data protection law.

6. Data Retention

Personal information is retained only for as long as necessary for the purposes for which it was collected.

Order and transaction records may be retained for periods required by Greek tax, accounting and consumer protection legislation.

Customer communications are retained according to the nature of the enquiry, operational needs and applicable legal requirements.

When personal data is no longer required, it is deleted or anonymised where appropriate.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, shopping cart operations and other services.

Depending on the services enabled, cookies or related technologies may also be used for website analytics, embedded maps or other third-party content.

Where applicable law requires consent for optional technologies, visitors must be given an appropriate choice before those technologies are activated.

Information about the specific cookies and available choices should be provided through the website's cookie information or settings.

8. Your Rights Under GDPR

Depending on the circumstances, you have the right to:

Request access to your personal data.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of processing.
Object to certain types of processing.
Request data portability where applicable.
Withdraw consent where consent is the legal basis.

These rights may be subject to applicable legal limitations.

To exercise your rights, please contact anthistyle@gmail.com.

We will respond within the time limits required by applicable law, normally within one month.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority:

https://www.dpa.gr/en

9. Data Security

We take appropriate organisational and technical measures to protect personal information against unauthorised access, accidental loss, alteration or disclosure.

Payment transactions are handled through the payment services made available during checkout, subject to their applicable security and privacy arrangements.

10. Updates to This Privacy Policy

We may update this Privacy Policy when our business practices, technology or applicable legal requirements change.

Any updated version will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact: